Webmaster - Ziff-Davis Support Publishing
Submitted by admin on Sun, 01/17/2010 - 22:09
February 1997 to March 1998.
Business-unit webmaster for a vendor of custom-packaged technical support content. (ZD Support Publishing was a business unit of Ziff-Davis's ZD Education division. The business unit was sold to Microhouse International in March 1998.) (Hourly contractor.)
- Maintained Ziff-Davis Support Publishing's marketing website (formerly at http://www.supportonsite.com/), including traffic analysis, site promotion, search engine registration and follow up, and coordination of administration functions with ISP.
- Worked closely with Marketing Manager and graphic designers to develop and implement new site designs.
- Developed new sub-sites in support of marketing and sales initiatives, including marketing copy, page layout and interaction design.
- Participated in production and development of browser-based knowledgebase products at Ziff-Davis Support Publishing, and in deployment of Support On Site products for web-based delivery. (The products were sold to Microhouse International, along with the business unit, in March 1998.)
- Implemented new technical support area for Support On Site products (formerly at http://www.suppsite.com/techsupport/).
- Served as interim webmaster for Logical Operations / Ziff-Davis Education during Spring 1997.